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Friday, November 21, 2008
ROI Foundations Certificate
Thursday 2 to Friday 3 October 2008 Scheduled Training Event
  Royal Marine Hotel, Dunlaoghaire

The ROI Foundations Certificate is a 2 day course that provides an excellent grounding in all aspects of the Phillips methodology and will enable participants to undertake an ROI study using the complete five-level ROI Impact Measurement Model.

This workshop is for those who manage a training function or anyone responsible for determining the impact of learning and change interventions. The workshop teaches the skills of research and measurement that are necessary to effectively conduct impact analysis studies. Ideally, participants should plan to engage in an actual ROI process though this is not essential to achieve certification.

During the two days participants will -
 Understand the 5 levels of evaluation and how they work
 Implement appropriate data collection techniques for each level
 Be able to analyse the results of the data collected
 Understand the chain of impact in the evaluation process
 Calculate the ROI
 Isolate the impact of training
 Walk-through a complete ROI process
 Examine a range of ROI case studies and exercises
 Be able to explain the ROI process
 Be able to implement a basic ROI process in their workplace

A comprehensive manual will be provided containing case studies, exercises and models, a copy of Dr Jack Phillip’s book Return on Investment in Training and Human Performance Improvement Programs and Dr Patti Phillip’s book The Bottomline on ROI as well as recent Irish case studies.

Cost to members of the Impact Measurement Skillnet: €595


 
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